# Evercycle > Evercycle is an IT hardware lifecycle orchestration platform that automates device circularity for enterprise organizations and IT hardware service providers. It replaces manual spreadsheets, emails, and fragmented vendor coordination with automated workflows, real-time tracking, and seamless integrations, ensuring security, efficiency, and sustainability at any scale. ## What Evercycle Does Evercycle automates the full IT hardware lifecycle, from device deployment and employee onboarding through retrieval, ITAD processing, refurbishment, and reuse or disposal. The platform is purpose-built for organizations managing distributed or remote workforces where devices are shipped, retrieved, repaired, or recycled across multiple vendors and locations. Core capabilities include: - Automated reverse logistics and device return workflows - Pre-paid shipping label generation and employee return notifications - Real-time device traceability and chain-of-custody tracking - ITAD compliance and audit reporting - Multi-vendor workflow orchestration - Employee buyback programs - ESG and sustainability reporting - White-label capabilities for IT hardware service providers ## Who Evercycle Serves ### Enterprise IT Teams Organizations with 2,000–60,000+ managed devices, distributed or hybrid workforces, and lifecycle complexity across multiple vendors. Primary buyers are IT Asset Managers, Directors of IT Operations, and End User Computing leaders. Priority industries: Healthcare, Financial Services, Enterprise SaaS, Retail, Manufacturing. ### ITAD and IT Hardware Service Providers Managed service providers, value-added resellers, and IT asset disposition companies that want to offer automated lifecycle services to their clients. Evercycle provides white-label capabilities and partner integrations so service providers can scale without hiring. ## Key Use Cases - **Remote employee device recovery**: Automate laptop and device retrieval from remote or offboarding employees. Employees receive automated notifications and pre-paid shipping labels. Devices are tracked in real time from return through processing. - **ITAD workflow automation**: Standardize and automate device disposition workflows across multiple ITAD vendors with full chain-of-custody documentation. - **Global device refresh logistics**: Coordinate multi-country device refresh cycles across satellite offices and remote workers. - **Offboarding automation**: Trigger device return workflows automatically tied to HR offboarding events. - **Compliance and audit readiness**: Generate audit-grade reports on device status, data destruction, and chain of custody for regulatory compliance. - **ESG and sustainability tracking**: Monitor device reuse, refurbishment, and disposal outcomes to support ESG reporting requirements. ## Proven Results - Fortune 500: 19 countries, 14 processing locations, 90% device recovery rate achieved in days - Leading cloud CRM: 9,250 devices recovered from 3,360 remote locations, running on autopilot in under 48 hours with minimal touchpoints and no disruptions - ITAD provider: Enabled onboarding of high-value customers without hiring additional staff; Evercycle became 100% part of their strategy - Enterprise logistics: 740 devices recovered from remote employees on day one of first bulk return program with just a couple of clicks ## Platform Features - **Asset Insight**: Real-time visibility into device status, location, and lifecycle stage across the entire fleet - **Auto-reverse Logistics**: Automated shipping label generation, employee notifications, return tracking, and intake processing - **Traceability**: End-to-end chain-of-custody tracking across vendors, locations, and lifecycle stages - **Circularity Workflows**: Configurable automation for retrieval, redeployment, repair, buyback, ITAD, and recycling - **Employee Buyback**: Automated employee device purchase programs - **Integrations**: Connects with ServiceNow, Jamf, HRIS systems, and third-party ITAD and logistics vendors - **Trust and Security**: Data security controls and audit-grade reporting - **Concierge**: Dedicated onboarding and implementation support - **White-label**: Full white-label capabilities for service provider partners ## What Evercycle Is Not - Not an ITAD vendor (does not physically collect or process hardware) - Not a logistics provider (does not ship devices directly) - Not an MDM or endpoint management platform - Not just asset tracking software Evercycle orchestrates existing vendors and systems into a unified, automated workflow. It makes existing vendors more effective, not replaceable. ## Company Information **Company**: Evercycle, Inc. **Location**: Rancho Cucamonga, CA 91730 **Website**: https://www.evercycle.io **Contact**: (909) 255-0033 **Demo**: https://www.evercycle.io/request-demo **Memberships and certifications**: TERRA Allied Member, IAITAM Provider Member, OBADA member, Mucker Lab portfolio company **Featured in**: Disrupt Magazine, The UBJ, "Five Software Companies Shaping the Circular Economy" ## Pages - [Home](https://www.evercycle.io/) - [Solutions for Enterprise](https://www.evercycle.io/solutions) - [Solutions for IT Service Providers](https://www.evercycle.io/it-providers) - [Platform Overview](https://www.evercycle.io/platform) - [Pricing](https://www.evercycle.io/pricing) - [About](https://www.evercycle.io/about) - [Blog and News](https://www.evercycle.io/news) - [Request a Demo](https://www.evercycle.io/request-demo) - [Case Study: Fortune 500 Global Device Recovery](https://www.evercycle.io/post/evercycle-brings-order-to-global-it-asset-recovery-for-fortune-500) - [Case Study: 9,250 Devices from Cloud CRM](https://www.evercycle.io/post/asset-recovery-has-evolved-how-the-instant-recovery-of-9-200-devices-from-3-300-locations-for-a-cloud-crm-was-automated-and-tracked) - [How to Automate a Remote Device Recovery Program](https://www.evercycle.io/post/how-to-automate-a-remote-device-recovery-program)