Turn device-dependent onboarding into a repeatable iPad operation—with $176,000 in annualized savings.
For Bevz, getting an iPad into a customer’s hands was part of getting that customer started. Evercycle helped replace a labor-intensive device process with coordinated deployment, recovery, and reuse workflows supported by an integrated device services specialist.
Bevz helps retailers manage delivery orders through its software. New customers needed an iPad equipped with the software before they could complete onboarding and begin using the service.
As the business grew, its device operation became a bottleneck. Bulk iPad purchases tied up capital, storage consumed space, and manually preparing and shipping devices took time from employees and leadership.
Delays in getting devices to customers slowed onboarding and the start of billing. Recovering iPads from departing customers presented another challenge: Bevz needed a formal process to bring those devices back and put their remaining value to work.
Evercycle helped Bevz establish a coordinated device lifecycle operation with an integrated service specialist handling physical inventory and fulfillment.
Devices were received, recorded by serial number, and held in warehouse inventory. Deployment requests connected the requested iPad with its recipient, shipping label, and service record. The specialist prepared and shipped the device, while the workflow recorded its deployment.
Recovery and reuse processes extended that operating model beyond the initial shipment, helping Bevz manage devices as circulating assets throughout their useful life.
Evercycle connected the requests, device records, and service activity; the integrated specialist performed the warehousing, preparation, shipping, and processing work.
The program delivered $176,000 in annualized savings and gave Bevz a more scalable way to support its device-dependent customer experience.
A repeatable operating process reduced the internal burden of coordinating device activity and supported more consistent deployment. Recovery and reuse helped preserve value in the existing iPad fleet.
For Bevz, the business benefit reached beyond shipping: device operations became a structured capability supporting customer onboarding, cost control, and growth.
