Product Spotlight: Tracking Webhooks

Let tracking events keep your connected systems informed

A device shipment changes status. Someone checks the tracking page, copies the update, and adds it to another system. Across a busy device recovery or deployment program, that repeated checking becomes work of its own.

Evercycle Tracking Report webhooks give connected applications an event-driven way to receive tracking information. For selected workflows, Evercycle sends a callback to an approved HTTPS endpoint, so the receiving system can act on the update.

How it works

1. Choose the workflow and destination. Configure the selected workflows and the HTTPS endpoint that should receive tracking callbacks.
2. Receive the tracking event. Evercycle sends supported tracking information as activity changes, keeping the update connected to the tracked shipment.
3. Match the event to your records. Your receiving application validates the event, associates its identifiers with the appropriate record, and determines the next step.

Less checking. More connected progress.

A connected application could use an event to update a service record, inform an operations queue, or prompt follow-up. The receiving integration determines that behavior; the webhook supplies the tracking information.

The callback is a compact tracked-box record, not a complete copy of every related device or service record. Integrations can retrieve or reconcile additional context where needed.

Evercycle coordinates device lifecycle workflows and offers ready-to-use paths through integrated logistics and other service specialists. Tracking webhooks extend that visibility into the systems your team chooses to connect.

Illustration uses fictional sample data.

Read the Tracking Report webhook setup guide, or see how Evercycle could support your device operations.

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